Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of PodiaPrint’s website, services, equipment, and digital workflow solutions. By using PodiaPrint services, booking a demo, or engaging with our platform, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our services.
1. About PodiaPrint
PodiaPrint provides in-clinic orthotic production solutions for allied health professionals, including digital workflows, print-ready file creation, equipment support, and training that enable clinics to produce custom foot orthoses onsite.
PodiaPrint operates as a technology and workflow provider and does not replace clinical judgement or professional responsibility.
2. Eligibility & Use
You agree that:
- You are a qualified healthcare professional, clinic representative, or authorised user, or are acting on behalf of one.
- All information you provide is accurate and current.
- You will use PodiaPrint services only for lawful, professional, and clinical purposes.
- You will not misuse, copy, reverse engineer, or attempt to replicate PodiaPrint systems or workflows.
3. Clinical Responsibility
- Clinicians retain full responsibility for patient assessment, diagnosis, prescription, and treatment decisions.
- PodiaPrint provides technical workflow support and print-ready orthotic design based on clinician-provided data.
- Final clinical judgement, fitting, and patient outcomes remain the responsibility of the clinic and practitioner.
- Clinics must obtain appropriate patient consent for scans and data processing.
4. Services Provided
PodiaPrint services may include:
- Scan and prescription file processing
- Print-ready orthotic file design
- Equipment provision and setup (where applicable)
- Training and onboarding
- Ongoing technical support
Service availability may change or be updated at any time.
5. Equipment & Technical Requirements
Where equipment is provided or used:
- Clinics are responsible for proper operation and maintenance unless otherwise agreed.
- PodiaPrint is not responsible for outcomes affected by third-party equipment, materials, or improper use.
- Internet connectivity and compatible systems may be required.
6. Orders, Fees & Payments
- Pricing, subscription fees, or service costs will be provided separately or outlined in a service agreement.
- Payment terms must be followed as agreed.
- Late payments may result in service suspension.
- Fees are non-refundable unless otherwise stated.
7. Intellectual Property
All PodiaPrint materials, workflows, software processes, and documentation remain the intellectual property of PodiaPrint.
You may not:
- Copy, distribute, or reproduce PodiaPrint systems
- Reverse engineer any files, workflows, or tools
- Use PodiaPrint materials for competing services
Print-ready files produced for clinics are intended for internal clinical use only.
8. Data & Confidentiality
- Clinics retain ownership of their patient and prescription data.
- PodiaPrint processes data solely to deliver services.
- Both parties agree to maintain confidentiality of proprietary and clinical information.
Refer to our Privacy Policy for detailed data handling practices.
9. Service Availability
We aim to maintain reliable services but do not guarantee:
- Continuous or uninterrupted availability
- Immediate processing times
- Error-free operation
Services may be temporarily unavailable due to maintenance, updates, or technical issues.
10. Limitation of Liability
To the fullest extent permitted by law:
- PodiaPrint is not liable for clinical outcomes, treatment decisions, or patient results.
- PodiaPrint is not responsible for losses arising from misuse, incorrect data submission, or equipment failure.
- Liability is limited to the amount paid for the service giving rise to the claim.
11. Indemnity
You agree to indemnify and hold PodiaPrint harmless from claims, damages, or liabilities arising from:
- Clinical decisions and treatment outcomes
- Breach of these Terms
- Misuse of services or equipment
- Failure to obtain patient consent
12. Termination
PodiaPrint may suspend or terminate access if:
- These Terms are breached
- Payments are not made
- Services are misused
- Required cooperation is not provided
You may discontinue use at any time, subject to any active agreements or contractual obligations.
13. Changes to Terms
We may update these Terms periodically. Continued use of PodiaPrint services after updates indicates acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of the applicable jurisdiction in which PodiaPrint operates or provides services, unless otherwise stated in a separate agreement.
For questions regarding these terms:
Email: info@podiaprint.com.au
By using PodiaPrint services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.